Frequently Asked Questions
Everything you need to know about shopping for your home at Flory's Online.
What are your shipping rates and delivery times?
We offer flat-rate shipping on all home decor items. Standard delivery typically takes 5-7 business days, while larger furniture pieces may take 10-14 business days depending on your location.
What is your return policy for home goods?
We want you to love your space. If you are not satisfied, you can return most items in their original packaging within 30 days of delivery for a full refund or exchange.
Do you offer international shipping?
Currently, Flory's Online ships within the continental United States and Canada. We are working on expanding our logistics to support more international destinations soon.
How can I track my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's website so you can monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern flexible payment options like Klarna and Afterpay for interest-free installments.
Are your products covered by a warranty?
Yes, all furniture and electronic home goods come with a 1-year limited manufacturer's warranty against defects in materials and workmanship.